Merge Packages not working
I am trying to merge 3 packages together, it shows as working in the T3 interface but then no change happens in metrc
Linked from:
- MMatt Frisbie @mattfriz
Thanks for the bug report! I'll check it out, should be a quick turnaround.
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
Started working on this.
So far I have not been able to replicate the problem, T3 successfully merges packages in the Metrc sandbox. Continuing to investigate.
- JIn reply tojoey⬆:Joey Espinoza @joey
Sent email of video showing the merge not happening
- JIn reply tojoey⬆:Joey Espinoza @joey
Let me know if I need to give you access to see issue. Ran into it again today.
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
Revisiting this today. I have some ideas for possible causes, I'll address these and then if it's still not resolved we can escalate access.
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
In settings, can you check "Use ISO format when submitting dates", retry the merge, and see if that fixes the issue? Metrc has used mixed date formats for some time now, and I'm wondering if they changed something with date parsing that is causing the issue.
If not, I'm making one other adjustment that might be causing the issue, but it's not deployed yet.
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
Must be the other thing. I'll let you know when it's live, chances are good that it solves the issue.
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
I just published 0.31.0 this morning with a patch to address this.
Once you get the update, this should correct the merge issue. If not, let's escalate by giving me access so I can get a better idea of what's going on. Thanks for being patient!
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
Following up on this, was this issue resolved?
- JIn reply tojoey⬆:Joey Espinoza @joey
Not working again. not sure why. Same issue as before, I merge T3 interface shows success but then in metrc nothing happened.
- MMatt Frisbie @mattfriz
I'll look into this today. To help me narrow it down, what type of packages were being merged? (Clones, bulk flower, etc)
- JJoey Espinoza @joey
clones
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
I've identified the potential cause, Metrc added some new hidden fields that T3 isn't sending. Working on a fix.
- JJoey Espinoza @joey
thank you. I've got a big outdoor farm with like 30 licenses so the toolkit is going to be a big help
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
I'm rolling out some new infrastructure that will help me debug these problems more effectively. Obviously what I'm currently doing isn't catching everything.
Sorry for the issues!
- MIn reply tojoey⬆:Matt Frisbie @mattfriz
The current style of T3 package integration is having too many issues, so I've decided to migrate over to a v2 of package tools similar to the v2 of transfer tools. This will include a merge option.
Context here: Roadmap: v2 package tools
- Progresswith handling this problem