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Merge Packages not working

By Joey Espinoza @joey
    2023-04-22 15:44:35.561Z

    I am trying to merge 3 packages together, it shows as working in the T3 interface but then no change happens in metrc

    Linked from:

    1. T3 Bug Fix Sprint
    • 19 replies
    1. M
      Matt Frisbie @mattfriz
        2023-04-22 17:41:31.717Z

        Thanks for the bug report! I'll check it out, should be a quick turnaround.

        1. M
          In reply tojoey:
          Matt Frisbie @mattfriz
            2023-04-24 20:45:52.214Z

            Started working on this.

            So far I have not been able to replicate the problem, T3 successfully merges packages in the Metrc sandbox. Continuing to investigate.

            1. J
              In reply tojoey:
              Joey Espinoza @joey
                2023-04-25 04:19:16.708Z

                Sent email of video showing the merge not happening

                1. J
                  In reply tojoey:
                  Joey Espinoza @joey
                    2023-05-02 04:11:07.729Z

                    Let me know if I need to give you access to see issue. Ran into it again today.

                    1. M
                      In reply tojoey:
                      Matt Frisbie @mattfriz
                        2023-05-02 13:42:03.973Z

                        Revisiting this today. I have some ideas for possible causes, I'll address these and then if it's still not resolved we can escalate access.

                        1. M
                          In reply tojoey:
                          Matt Frisbie @mattfriz
                            2023-05-02 15:57:46.368Z

                            In settings, can you check "Use ISO format when submitting dates", retry the merge, and see if that fixes the issue? Metrc has used mixed date formats for some time now, and I'm wondering if they changed something with date parsing that is causing the issue.

                            If not, I'm making one other adjustment that might be causing the issue, but it's not deployed yet.

                            1. J
                              In reply tojoey:
                              Joey Espinoza @joey
                                2023-05-03 00:51:21.527Z

                                Just tried it but it did not work

                                1. M
                                  In reply tojoey:
                                  Matt Frisbie @mattfriz
                                    2023-05-03 02:04:17.224Z

                                    Must be the other thing. I'll let you know when it's live, chances are good that it solves the issue.

                                    1. M
                                      In reply tojoey:
                                      Matt Frisbie @mattfriz
                                        2023-05-03 14:53:10.057Z

                                        I just published 0.31.0 this morning with a patch to address this.

                                        Once you get the update, this should correct the merge issue. If not, let's escalate by giving me access so I can get a better idea of what's going on. Thanks for being patient!

                                        1. M
                                          In reply tojoey:
                                          Matt Frisbie @mattfriz
                                            2023-05-15 14:57:44.133Z

                                            Following up on this, was this issue resolved?

                                            1. J
                                              In reply tojoey:
                                              Joey Espinoza @joey
                                                2023-05-15 15:29:43.458Z

                                                Yes it seems to be working again

                                                1. J
                                                  In reply tojoey:
                                                  Joey Espinoza @joey
                                                    2023-07-14 04:18:50.844Z

                                                    Not working again. not sure why. Same issue as before, I merge T3 interface shows success but then in metrc nothing happened.

                                                    1. MMatt Frisbie @mattfriz
                                                        2023-07-14 12:34:57.397Z

                                                        I'll look into this today. To help me narrow it down, what type of packages were being merged? (Clones, bulk flower, etc)

                                                        1. JJoey Espinoza @joey
                                                            2023-07-14 14:03:03.375Z

                                                            clones

                                                        2. M
                                                          In reply tojoey:
                                                          Matt Frisbie @mattfriz
                                                            2023-07-15 15:44:05.670Z

                                                            I've identified the potential cause, Metrc added some new hidden fields that T3 isn't sending. Working on a fix.

                                                            1. JJoey Espinoza @joey
                                                                2023-07-15 15:56:40.296Z

                                                                thank you. I've got a big outdoor farm with like 30 licenses so the toolkit is going to be a big help

                                                              • J
                                                                In reply tojoey:
                                                                Joey Espinoza @joey
                                                                  2024-02-06 01:42:26.252Z

                                                                  This is not working for me again

                                                                  1. M
                                                                    In reply tojoey:
                                                                    Matt Frisbie @mattfriz
                                                                      2024-02-06 17:43:48.607Z

                                                                      I'm rolling out some new infrastructure that will help me debug these problems more effectively. Obviously what I'm currently doing isn't catching everything.

                                                                      Sorry for the issues!

                                                                      1. M
                                                                        In reply tojoey:
                                                                        Matt Frisbie @mattfriz
                                                                          2024-02-14 15:13:06.958Z

                                                                          The current style of T3 package integration is having too many issues, so I've decided to migrate over to a v2 of package tools similar to the v2 of transfer tools. This will include a merge option.

                                                                          Context here: Roadmap: v2 package tools

                                                                          1. Progress
                                                                            with handling this problem
                                                                          2. M@mattfriz marked this topic as Planned 2023-04-22 17:42:03.336Z.
                                                                          3. M@mattfriz marked this topic as Started 2023-04-24 20:42:58.816Z.
                                                                          4. M@mattfriz marked this topic as Done 2023-05-15 15:53:20.207Z.