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Welcome to the Track & Trace Tools Forum!

Track & Trace Tools is the most popular free cannabis track and trace software for Metrc.

This forum is to ask questions, report bugs, and request features for the Track & Trace Tools extension.

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  1. T3 is interfering with Metrc storage
    1
    When I load Metrc, all columns are visible. I deselect most of the columns leaving only the ones I actually need to see, but I need to do that procedure everytime I load the page. My column choices never stay. Problem is likely related to StorageMana...
    M
    in: Bug Reports
    2023-07-15 16:19:18.421Z
  2. Error when changing growth stage
    1
    JM
    in: Bug Reports
    2023-07-14 21:43:02.528Z
  3. Column selection quick script is targeting wrong table
    0
    Plants page is affected. Quick script is only targeting the first visible table (plant batches)
    M
    in: Bug Reports
    2023-07-11 14:23:02.114Z
  4. Search v2
    0
    Search v2 is available in the 0.56.1 release! New features: Massive speedup Unified search bar Enhanced results interface Click-to-copy detail view Alt+s to quick open modal search Upcoming additions: Sales, harvest, plant batch, transfer template se...
    M
    in: General
    2023-06-20 14:09:22.582Z
  5. Transfer search has intermittent issues
    1
    Transfer search is still using old search architecture. TODO: update transfer search to use package search architecture
    M
    in: Bug Reports
    2023-06-15 21:21:42.646Z
  6. Issue With Autofill Transfer Gross Weight Quick Script
    5
    Whenever I use the "Autofill Transfer Gross Weight" quick script, the submission button when clicked, will do nothing. Making me have to cancel and start everything over again which defeats it's purpose. Any help will be appreciated!
    CMC
    in: Bug Reports
    2023-06-09 13:29:30.179Z
  7. Create New Item Type When Splitting Packages
    5
    Would it be possible to add an option to change the item type when splitting into a new package? Thank you
    JMJ
    in: General
    2023-06-07 16:36:42.210Z
  8. Add support for Metrc Transfer Hub
    0
    T3 currently does not support transfers that appear the transfer hub. Updates will include: Add support for scan sheets Add support for reports Add support for search
    M
    in: Feature Requests
    2023-06-05 14:30:32.194Z
  9. Incoming transfers snapshot is empty
    1
    Same bug as Scan sheet sometimes created with 0 tags
    M
    in: Bug Reports
    2023-06-01 17:55:22.624Z
  10. T3 Bug Fix Sprint
    0
    Clearing out the T3 bug backlog: Pending: All done! Resolved: Transfer search has intermittent issues Transfer search is still using old search architecture. TODO: update transfer search to use package search architecture Unpack immature plants TTT i...
    M
    in: General
    2023-06-01 17:55:02.043Z
  11. Explain icons...
  12. New ways to customize Metrc appearance & behavior
    0
    Some new cosmetic changes to make Metrc better: Metrc banners will now auto-dismiss after 5 seconds New quick script options to change the Metrc table columns New T3 setting to fix Metrc table styling Before: After: High-density Metrc UI mode. Elimin...
    M
    in: General
    2023-05-26 20:49:23.997Z
  13. Support Transfer Destination Gross Weight (Michigan)
    1
    Michigan has migrated to a "Destination Gross Weight". Update transfer tool Update Quick Script
    M
    in: General
    2023-05-24 18:53:53.119Z
  14. Unpack immature plants
    4
    TTT is not bringing up any package tags when I choose a strain although I know packages exist. It's giving zero results.
    JMJ
    in: Bug Reports
    2023-05-17 15:25:39.287Z
  15. Search V2
    0
    T3 search is one of the most popular features in Track & Trace Tools, and I'm starting to think about a large-scale search engine upgrade. If you have a moment, filling out this survey would be massively helpful in deciding how the new search engine ...
    M
    in: General
    2023-05-10 15:05:29.685Z
  16. Patch for Metrc refresh issue after submits
    0
    After hearing about lots of users having issues with Metrc not refreshing after submitting forms, v0.34.0 of Track & Trace Tools includes a new setting that will auto-refresh the Metrc interface after a submit. (Disabled by default) Enable this setti...
    M
    in: General
    2023-05-10 13:42:27.806Z
  17. localStorage is resetting daily for some users
    1
    Bug reported on Chrome. TODO: move critical values to chrome.storage.sync
    M
    in: Bug Reports
    2023-05-04 17:22:30.677Z
  18. User experiencing auto-logout upon login
    0
    Reported 5/1/2023 "causing me to auto log out of metrc the second I get logged into metrc"
    M
    in: Bug Reports
    2023-05-02 19:30:02.975Z
  19. Scan sheet sometimes created with 0 tags
    3
    Able to replicate this with incoming rejected transfers.
    M
    in: Bug Reports
    2023-05-02 14:22:14.720Z
  20. Track & Trace Tools on Cannabis Talk 101
    0
    I had a blast joining Joe and Blue on the Cannabis Talk 101 podcast to discuss the state of the cannabis industry and where things are headed. Spotify: https://open.spotify.com/episode/7jTnVDAprTgtup1Mjjij8j Youtube: https://www.youtube.com/watch?v=F...
    M
    in: General
    2023-04-27 15:00:39.158Z
  21. Introducing Google Sheets Snapshots
    1
    You might have noticed a new feature available: Snapshots! Track & Trace Tools can generate snapshots and send them directly to Google Sheets. Select which date ranges and fields you want in your report - no more extra garbage columns! All your data ...
    M
    in: General
    2023-04-20 05:05:27.876Z
  22. Unpack multiple immature plants
    2
    I have selected 4 package tags with various plant counts. I want to create plant batches from those four. When I tried this TTT ended up creating only from one package (1 of the 4 I selected) and it caused that package tag to go into negative numbers...
    JM
    in: Bug Reports
    2023-03-16 18:15:41.052Z
  23. Merge Packages Can't Find Item
    3
    I just created clones, see below: When I go to Merge Packges to combine what I made it does not show me an option to select these items:
    JM
    in: Bug Reports
    2023-03-08 20:22:56.975Z
  24. Retag Immature Batches
    3
    I tried using this today, it works in the toolkit, says "done" but then when I go back to metrc nothing happened.
    JM
    in: Bug Reports
    2023-02-28 22:32:43.963Z
  25. Creating Clones from Immature Lots
    8
    Loading new package tags is stuck. Will not load any tags to select
    JM
    in: Bug Reports
    2023-02-14 19:51:26.443Z
  26. User API Keys randomly being regenerated
    2
    My company uses an ERP with API integration to METRC to manage our cultivation business area and it seems like there's an issue where only the users who have TTT installed keep having their user API keys regenerate, which invalidates the old key and ...
    MM
    in: Bug Reports
    2023-02-07 20:11:20.895Z
  27. Using a Track & Trace Tools Script
    0
    Occasionally, when a Track & Trace Tools user has a simple problem, I'll write them a script that will temporarily fix their issue while I'm pushing out a more permanent solution in an update. The script is usually just one string of characters like ...
    M
    in: General
    2023-02-07 20:06:23.219Z
  28. Updating Track & Trace Tools
    0
    Chrome will intermittently check for updates for installed extensions. This means that you don't have to do anything to get an update, but it may not reach your browser for hours or even days. If you wish to force an update check, perform the followi...
    M
    in: General
    2023-02-07 19:53:43.383Z
  29. Feature request: Auto populate gross weights in a transfer template
    1
    Automatically populate the gross weight / unit of measure fields from the selected packages with the full package amount. Example: For the below screenshot, Package 1's full weight/unit of measure would be copied into the Gross Weight/UOM dropdown, P...
    M
    in: Feature Requests
    2023-02-01 22:39:34.477Z
  30. Cannot see tags to select
    4
    Hello, when I try to select plants for any activity it is coming up blank.
    JM
    in: Bug Reports
    2023-01-30 18:56:00.110Z
  31. Would it be possible to add a "Sum All" button for creating new packages?
    7
    METRC has a sum all button when creating new packages, but it stopped working earlier this year. I've emailed them multiple times about it, but there has yet to be any progress. Wondering if it would be possible to add this function to TTT. You used ...
    DMD
    in: Feature Requests
    2023-01-18 20:30:10.770Z
  32. Allow vegetative plants to be selected
    1
    Support states that use veg plants in plant picker
    M
    in: Feature Requests
    2023-01-17 17:06:27.564Z
  33. Auto-click checkboxes for "restore harvest"
    1
    Instructions for restoring harvests: Step 1: Get to this view, showing all the plant checkboxes: Step 2: Open Chrome developer tools Right click the page, select "Inspect", and then click the "Console" tab at the top (https://developer.chrome.com/doc...
    M
    in: General
    2023-01-17 14:58:30.908Z
  34. New setting
    2
    Adding an auto open outgoing manifest option instead of just auto open incoming manifests.
    YM
    in: Feature Requests
    2023-01-17 14:56:17.104Z
  35. Having trouble building from source
    9
    Still kind of new to everything so sorry if this is remedial but can anyone point me in the right direction on resolving these npm issues npm ERR! code ERESOLVE npm ERR! ERESOLVE could not resolve npm ERR! npm ERR! While resolving: @vue/cli-plugin-es...
    AM
    in: Bug Reports
    2022-12-21 21:06:22.100Z
  36. Bulk print lab tests from transfer
    0
    One-click prints all the testing results from packages in a transfer
    M
    in: Feature Requests
    2022-11-22 20:06:39.278Z
  37. Create Item Name while performing Task
    2
    We can create a strain name while performing tasks which is amazing. Hoping we can do the same for item names one day so we don't have to leave the window.
    JMJ
    in: Feature Requests
    2022-11-18 21:02:28.746Z
  38. Transfer tool submits are intermittently failing
    1
    Submit fails with valid form data. Reported 9/29
    M
    in: Bug Reports
    2022-11-18 17:08:59.826Z
  39. Forms are auto-populating the next day when TTT is used in the evening
    1
    Timezone bug
    M
    in: Bug Reports
    2022-11-18 17:08:37.160Z
  40. Toolkit not synced with user timezone
    1
    I notice when I work late, the toolkit wants to automatically select tomorrows date for actions. I'm guessing because it might be working off a time zone that I'm not in? Screenshot was taken at 9:04pm PST on 11/17/22
    JM
    in: Bug Reports
    2022-11-18 17:08:13.151Z
  41. Replace Tags Tool
    5
    Hello, sometimes plants are transferred into the wrong license in metrc & even tagged incorrectly. I have a situation that just occurred so it would be helpful if TTT had a more streamlined "Replace Tags" feature because the one in metrc will take a ...
    JMJ
    in: Feature Requests
    2022-11-18 16:57:02.440Z